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PACE Experience
 

FAQ  Answers to Frequently Asked Questions

Why can’t you come to our home and work with us here?

My spouse is resistant to coming to PACE Place.  How can I help my family come to a decision about coming to Oregon?

Should my other children attend?

Why is PACE Place so expensive?

Where can we get the money to come to PACE Place?

Can we bring our nanny?

Will I be able to do what I learn at PACE Place when I get back home?

Is my child too old for PACE Place Immersion?

Is my child too young for PACE Place Immersion?

I have a very beginning level child.  Is PACE Place right for us?

I have a very skilled child.  Is PACE Place right for us?

What does a typical day look like at PACE Place?

What will we learn at PACE Place?

I feel very vulnerable and uncomfortable about being under a microscope at PACE Place.  How have other parents managed this intense experience?

How can I make the most out of my PACE Place experience?

Can you schedule a playdate for my child so that we can work on peer interaction?

What methodology do you use at PACE Place?

My spouse cannot take off a full week from work.  Can my spouse come for only part of the week?  Can I come without my spouse?

 

Why can’t you come to our home and work with us here?

Our main goal is for your life and your child’s life to become easier and more rewarding.  Empowerment is a gradual process that builds momentum as it grows.  PACE Place provides a safe, distraction free context in which that process can begin.  The power of the Family Immersion Model lies in the absence of familiar routines and structures for everyone in your family.   The absence of routine means that every decision you make will require more thoughtful deliberation.  The day at PACE Place is not structured by regularly scheduled appointments and commitments.  The immersion experience allows your family a full week to think only of your family and how you relate to one another.   There are no phones to answer, appointments to keep, or lawns to mow.    

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My spouse is resistant to coming to PACE Place.  How can I help my family come to a decision about coming to Oregon?

The decision to visit PACE Place is an important family decision.  Whether it is a spouse or a sibling who is expressing doubts, we understand that it is ultimately a family decision to commit to the experience.  It is a commitment that requires time and costs money.  We do not take this concern lightly.  We encourage family members who are considering a visit to talk with other families who have been through the experience before.   We have many parents who have graciously given us permission to pass along their phone numbers and email addresses to families who are struggling with the same questions and concerns that they struggled with prior to their visit.  Please see the pages of references enclosed.

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Should my other children attend?

You are encouraged to bring your other children as it will help us better understand your entire family system.  Like “real life,” all of your children will participate in the day’s activities as much as possible.  Like many families routinely practice, sometimes a “divide and conquer” strategy is employed to optimize learning.  We do not provide or arrange for child-care.

 

Many siblings are grateful for the week’s experience at PACE Place.  They are encouraged to contribute to the learning process by adding ideas for activities and interactions.  Siblings have often learned to compensate for their brother or sister and teaching them to not over-assist can be pivotal.  As often is the case, siblings are expected to be very flexible, compensating for a non-flexible sibling.  Often siblings are extraordinarily compassionate and are eager to help; they are thrilled to have an effective role with their brother or sister.  All too often, siblings are frustrated by the amount of time their parents spend with their brother or sister and are relieved that some new strategies may give their parents a better handle on the child with challenges and free up time for the other children. 

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Why is PACE Place so expensive?

The PACE staff spends approximately 10 hours before each family’s visit preparing for the week-long immersion experience.  The PACE professionals spend 25 hours of direct time with each family over the week.  During the week, the PACE team meets for several hours without the family, thinking about the family’s needs and planning for each day’s consultation.  The PACE professionals spend upwards of 10 hours after the family’s visit preparing a comprehensive report and conducting follow-up phone consultations.  In addition, the family’s week-long housing is included in the total cost.  With this high level of professional support, PACE Place figures to approximately $100 per hour. 

Many families report that after their week at PACE Place they have reduced their professional support at home due to new found confidence in their ability to work with their child.  Some families increase outside services with professionals, with a renewed vision of the needs of the child/family.  All families go home better equipped to interact and manage the services that wrap around their child/family.   With a better understanding of the needs of their child and family, most families believe that their money is then spent more wisely.

 

PACE Place Customer Satisfaction Results:  The 2006 customer satisfaction results for PACE Place produced a significantly positive result with a Net Promoter Score of 94%. This score suggests a significantly high level of customer satisfaction.  Clients were asked to rate the value of the PACE Place professional staff, the value of PACE Place Week, and the care that customers received within their experience at PACE Place.  The client survey results show that: - 95% of surveyed clients strongly agreed that PACE Place Week exceeded their expectations, - 97% of surveyed clients strongly agreed that PACE Place professional staff has the expertise to meet the needs of their child and family, - 90% of surveyed clients strongly agreed that they witnessed significant results during their stay at PACE Place Week, - 97% of surveyed clients strongly agreed that the setting at PACE Place far exceeds the traditional clinical setting, and - 90% of surveyed clients strongly agreed that they could continue what they have learned at PACE Place Week back home.

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Where can we get the money to come to PACE Place?

The vast majority of families have paid for PACE Place through their own private funds.  On a very rare occasion, medical insurance has reimbursed a family.  On a rare occasion, a family has received state funding to pay for PACE Place in part or in full.  A few families have received support from their local community through fund-raisers (e.g., golf tournament fund-raiser, spaghetti dinner fund-raiser, church donation).

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Can we bring our nanny?

Parents are asked NOT to bring nannies, grandparents, or home therapists.  The PACE Place program is family-centered and parent-driven.  The goal of the Immersion Model is to empower parents to be the primary force in their child’s development.  Then, parents will be able to share their expertise of their own child with their support systems when they get home.  If you have concerns about this policy, you may discuss possible exceptions with Dr. Calouri prior to your stay.

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Will I be able to do what I learn at PACE Place when I get back home?

PACE Place is a unique immersion model of service designed to help increase your confidence and competence in a home environment.  With professional support from the PACE Place staff, family challenges that are often elusive in more traditional service models can be addressed. Guiding families within a home environment and within the community, focusing on “real-life situations,” allows the PACE Place team to develop strategies that empower parents and better ensures carry-over into home life.

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Is my child too old for PACE Place Immersion?

Is my child too young for PACE Place Immersion?

I have a very beginning level child.  Is PACE Place right for us?

I have a very skilled child.  Is PACE Place right for us?

PACE Place does not provide a program for your child’s development nor do we have age limits or skill limits. Our goal is to allow a person’s development to unfold and expand within the safety of the family.  With the span of human development as our guide and with the goal of attaining a higher quality of life for the entire family, we have found that the immersion model is powerful for a very wide range of families.  Striving for a higher quality of life for each member of your family is a desire that every parent shares, regardless of the age or skill set of the child.   Families with children between the age 1 and 17 years have experienced the immersion experience.  While certain phases of development are more sensitive than others, personal growth and learning continue throughout the lifespan. 

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What does a typical day look like at PACE Place?

If your family life typically involves grocery shopping with the kids and trips to the park, the PACE professional will participate in those activities, guiding you to make those regular activities more engaging and successful for your family.  Or, if your family typically spends much of your daily life at home, baking, doing chores, and playing games, your treatment team will join you in those activities and help you determine unique ways to incorporate your child’s objectives into the things you already love to do.  If, like many families, you are uncertain what to do with your child, we will help in the creation of activities that can be easily replicated when you return home.  Whatever your needs, the PACE team will support you to expand on successful activities, explore new activities, and discover new approaches to activities your family has struggled with in the past.

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What will we learn at PACE Place?

Before each family’s visit, we ask them to describe the top five priorities they would like to think about, discuss, and work on during their week at PACE Place.  Thus, the family drives the week’s target areas with our guidance and suggestions.  We approach each target with the belief that we can make an improvement in every challenge presented to us by the family within the week; each family returns with answers on how to live a higher quality of life.

 

One of the strongest indicators of successful intervention is how competently a family is able to address a child’s goals and incorporate effective strategies within their daily lives.  PACE Place is a unique immersion model of service designed to help increase your confidence and competence in a home environment.  With professional support from the PACE Place team, family challenges that are often elusive in more traditional service models can be addressed. 

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I feel very vulnerable and uncomfortable about being under a microscope at PACE Place.  How have other parents managed this intense experience?

We appreciate how stressful this intense learning environment can be for all families.  Some parents prefer to watch the PACE professionals engage with their children and learn from observing.  Some parents prefer to demonstrate the strategies they typically use with their children and then ask for feedback from the PACE staff.  Some parents learn best by talking.  Some parents learn best through action.  The three PACE professionals treat each family with respect and honor everyone’s learning style.  We guide families with compassion.  Please see the reference page enclosed with names of previous PACE Place families.  They would be happy to describe their experience with the three professionals at PACE Place.

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How can I make the most out of my PACE Place experience?

You will be asked to describe your family’s top five priorities for your week at PACE Place.  Please complete this paperwork carefully, clearly considering the areas you would like to address.  At the end of each day, parents should reflect on which experiences in the day were the most helpful.  Then, with each new day you should clearly guide the professionals toward what is the most effective learning style for you.

 

To fully benefit from the PACE Place experience, families must be prepared to challenge every limitation they believe about their child and their family.  Together we can explore new ways for your family members to learn about themselves and each other.

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Can you schedule a playdate for my child so that we can work on peer interaction?

This is perhaps the most difficult area to work on at PACE Place.  It would be nearly impossible to find an appropriate match for a child during their week at PACE Place.  Even if a great peer match was available, at best it has a “blind date” feel to it.  That is, the two children have never met before and can’t be expected to forge a friendship in their short time together.  We have addressed difficulties with peer interaction in largely two ways at PACE Place.

 

First, it is often helpful to plan outings to child-friendly environments such as the Children’s Museum or OMSI.  In these environments, we can practice turn-taking, sharing, learning from observation, waiting, and a variety of other peer related issues.

 

Second, very often the child’s areas of difficulty while playing with peers are the same areas of difficulty the child demonstrates while playing with adults.  For example, a child may have a tendency to be bossy, inflexible, disengaged, or poorly regulated.  These difficulties may arise during play with peers and play with adults.  Thus, while at PACE Place the child will have many opportunities to work through these areas of difficulty with the adults (the parents and the clinicians).  The child will first make progress in these areas of difficulty with the adults.  Then, the strategies that proved to be helpful during adult play can be transferred to peer play once home.

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What methodology do you use at PACE Place?

PACE Place does not teach a program.  PACE Place teaches a life-style. We focus on strategies that best fit the child and family, rather than any particular treatment model.  As many have experienced, our approach is focused on guiding competence within the family.  We focus on exploration, which leads to the discovery of effective strategies specific to the parenting styles within each family.  This insures greater success of carry over and developmental progression.  We draw on the most progressive information in the field and break it down to practical day-to-day application that parents can readily recognize and apply to change their family's future for the better.

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My spouse cannot take off a full week from work.  Can my spouse come for only part of the week?  Can I come without my spouse?

We strongly urge both parents to come for the entire week.  Parental unity is important to your child’s progress and to your ability to support each other. Unlike more traditional service delivery models, PACE Place provides a family with the rare opportunity for both parents to listen to the same information, at the same time.  This gives both parents the opportunity to ask questions, share their own perspectives, and filter the discussions through their understanding of their unique relationship with their child.  This is a very powerful difference between PACE Place and other services.  With traditional hourly therapy sessions, one parent usually attends therapy appointments and conferences while the other parent cares for the child or goes to work.  Thus, one parent typically carries the burden of having new information that must be disseminated to the other parent.  Conversely, one parent can often feel disconnected from the child and uncertain what his/her role can be.  PACE Place is the great equalizer, allowing each parent to contribute, learn, and develop a level of understanding based on a uniquely shared experience.

 

It is not recommended that one parent attend for only part of the week.  Imagine trying to decide if you should watch the first half of a movie or the last half of a movie.  Neither would make sense.  The same is true of PACE Place.  If a parent only attends the beginning of the week, he/she will not have the opportunity to see strategies and ideas manipulated to success.  If a parent only attends the end of the week, she/he will not have the opportunity to see why the strategies and ideas were generated; the exploring process will have been missed.

 

The schedule at PACE Place is full, with five hours each day spent with one of the PACE professionals.  However, the PACE professionals are typically done by 2:30 pm each afternoon, leaving the family with time on their own in the afternoon and evening.  This time can be well spent by families, practicing some of the new strategies discovered.  Family members are allowed time to relax and reflect on the day.  Parents often describe the rare opportunity to talk with each other, support each other, and explore together.  However, we fully respect that one or both parents may need to use some of this time to touch base with work.  Additionally, not every moment with the PACE Place professionals need include both parents.  Especially toward the end of the week, parents often try to replicate “real life” with one parent unavailable, leaving one parent with the child/children.  Thus, it is possible for a working parent to spend some of the day and evening hours attending to work responsibilities.  

 

If possible, we encourage parents to step away from work entirely and focus exclusively on the family.  However, if that is not realistic, we understand that some parents may need to address some work responsibilities.  If one parent simply cannot get away from work, we would be happy to accommodate a family with only one parent in attendance.

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PACE Place, Inc.

2360SW 170thAve
Beaverton, OR 97006

Phone: (503) 356-8334